• Account Manager - Brand Experience (Client Servicing) - Mumbai
    Account Manager / 3 years to 4 years / Mumbai

    Who are you?

    • You are responsible for the day-to-day ownership of the brands you manage and the team working on them.

    • You bring structure to complex workflows, align internal teams around brand priorities, and ensure that creative ideas translate into strong, high-quality execution. 

    • Beyond managing deliverables, you are also responsible for ensuring clarity within the team and maintaining healthy, productive collaboration.

    • You balance multiple priorities, make informed decisions, and maintain strong relationships with both clients and internal stakeholders.


    What will you do?

    • Own the day-to-day functioning of assigned brands.

    • Develop a deep understanding of brand vision, narrative, and priorities.

    • Ensure all outputs align with brand intent and quality standards.

    • Lead planning across BAU, campaigns, and new initiatives.

    • Partner with creative leads to align narrative and execution.

    • Manage client relationships with confidence and clarity.

    • Provide constructive pushback when required to protect quality and scope.

    • Allocate work within the cluster while ensuring clarity on roles, timelines, and accountability.

    • Guide and support Sr. Account Executives and Account Executives through delegation and feedback.

    • Ensure team members have sufficient context to execute work effectively.

    • Handle escalations or coordination challenges within the cluster when required.

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