Sr. Account Manager - Brand Experience (Client Servicing) - Mumbai - SoCheers : An end-to-end Marketing Agency

You play a strategic leadership role across multiple brands and account teams.
You are responsible for maintaining the overall health of accounts, strengthening long-term client relationships, and identifying opportunities for growth.
At this level, you contribute to shaping larger campaign thinking, aligning brand narratives across workstreams, and ensuring strong collaboration across creative, strategy, and business teams.
You also play an important role in developing account teams and strengthening the capability of the cluster.

Oversee the overall health and performance of multiple brand mandates.
Maintain narrative and quality consistency across ongoing work and campaigns.
Identify and drive account mining and growth opportunities.
Contribute to the development of larger campaign and ecosystem-level ideas.
Partner with Creative, Strategy, and Business leadership to align long-term direction.
Lead cluster-level planning, prioritisation, and resource allocation.
Mentor and develop Account Managers within the team.
Drive feedback conversations and capability development within the cluster.
Contribute to hiring and team development in partnership with leadership.
Resolve complex client or internal escalations when required.
Build long-term client partnerships and ensure sustained account retention and growth.

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